Engenharia virtual: 12 Perceived Challenges of Online Training Debunked

Wednesday, March 25, 2009

12 Perceived Challenges of Online Training Debunked

I stumbled on an interesting post today by eLearning Designer Jeffery Goldman called "Perceived Advantages and Disadvantages". Goldman has compiled the results of some recent input from trainers and training managers at a classroom-based session he conducted, on what they perceive to be the advantages and disadvantages of eLearning.

Here are the 12 disadvantages (or challenges as Goldman sees them -I agree) the trainers raised and a look at how valid they are:

Not for all learners - you could argue that classroom-based learning is not for all users either
Not for all types of content - LMS' cater to so many types of content, but it would be difficult for a hands-on, group creative task to be replicated, except through the use of 3D learning software. In this instance, a blended learning program may be the answer
Development time/cost - again, you could argue that class-room based learning also has initial development time/costs and ongoings as well. (But at least with online learning there's no more travel, meeting room hire, and lunch costs!)
Need an LMS to implement - this goes without saying that an LMS is needed to roll out an online learning program and choosing the right one will take some time
Out-of-date content (if not reviewed regularly) - the same is true for classroom-based learning material which needs to be updated regularly as well
Not for computer illiterate - True, but the numbers of homes with a computer are growing rapidly e.g. in 2007 70% of homes in the UK, in 2007-2008, 75% of homes in Australia. Perhaps we could put a positive spin on this 'disadvantage' because the trainee will a) familiarize themselves with a computer while b) learning the course content
Self-directed – not always good (e.g. skip content) - this depends on the age group doing the learning. If you look at Gen Y, as they will soon be dominating our workforce, the 2008 Gen Y Perceptions Study found that Gen Y believe they excel in self-directed learning.
Fraud (e.g. other people taking a test for another employee) - it could happen, but who wants to do extra online training for a colleague? Work environments are competitive and as long as companies warn trainees not to share login details, then it will be fine. The proof will be in their performance at the end of the day.
Technology differences of end-users’ computers - with a web-based LMS this doesn't matter because everything is converted in to an online format, all you need is internet access
Not cost effective for small audiences - maybe this was true in the past, but a hosted, web-based LMS offers a very low per user charge, on a monthly basis, making these systems suitable for small or large audiences
Less interactive/social than classroom training - LMS developers are working on building new features all the time to keep up with technology. This includes social networking tools, real time chat, video features and social media integration.
No face-to-face social interaction - this could be seen as a disadvantage, but it can also be seen as time saved. Face-to-face social interaction doesn't need to be a part of your training program, leave that up to the social committee.